I design the software people rely on at work, and the AI that goes into it.

An AI assistant inside a building-management app. Facility managers ask questions about their buildings' energy data and get answers with sources, a confidence level and drafted actions that a person approves.

Result: Time to diagnose an alarm down from 26 to 16 minutes

Turning hundreds of building alarms a day into a short list of incidents. Related alarms are grouped, ranked with a reason, and muted only with an expiry date and a note.

Result: 340 alarms a day became 41 incidents, with no critical alarm missed

AI that reads a building's electrical drawings and network scans and proposes the whole monitoring setup. Installers review only the points the model isn't sure about.

Result: Site setup from 3 days to 4 hours across the first 120 sites

Replacing a legacy configurator, Excel sheets and long email threads with one guided flow for partners who order electrical switchboard equipment. Problems get caught while configuring, and standard quotes approve themselves.

Result: Time to a valid quote from 2 days to 25 minutes

A web planner for overnight charging of electric buses and vans at depots. Every vehicle is ready by its departure time, without going over the site's grid limit.

Result: Vehicles not ready at departure from 6.2% to 0.8%

An offline-first iOS app for field technicians who maintain switchgear and UPS systems at customer sites, often in basements with no signal and gloves on.

Result: First-time fix rate up 18%, report time down 45%

A concept for the returns section of bol's Partnerplatform. AI reads the buyer's reason and photos, suggests whether an item goes back on sale, gets repaired, is sold as Tweedekans or recycled, and the seller approves with one click.

Result: In tests, sellers handled ten returns in 4 minutes instead of 11

A concept for Vattenfall's customer service agents. One workspace that explains a customer's annual settlement from their meter data and drafts a reply the agent edits and sends, with every fact linked to its source.

Result: In tests, answering a billing email took 6:10 minutes instead of 9:40

A concept for Zonneplan's solar advisors and planners. AI proposes a panel layout from aerial data with shading shown up front, the advisor adjusts it and sends a quote the same day, and one roof visit confirms everything before installation.

Result: In tests, a first quote took 6 minutes instead of 35

A concept for a grading assistant Back Market could give its refurbisher partners. A photo booth and AI mark scratches, diagnostics run automatically, and the technician confirms the grade, so 'Good' or 'Excellent' means the same at every refurbisher.

Result: In a blind test, technicians agreed on the grade 88% of the time, up from 58%